Shipping Policy — Autel Robotics (For U.S. Orders)
At Your Tech Haven, we proudly offer genuine Autel Robotics products through authorized U.S. distributors. Our goal is to ensure fast, secure, and transparent delivery every time.
Order Processing Time
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All Autel orders are processed within 1–3 business days after payment confirmation.
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Orders placed before 2:00 PM EST on a business day typically begin processing the same day.
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Orders placed after 2:00 PM EST, on weekends, or on holidays will process the next business day.
Please note: During promotional periods or holidays, processing may take an additional 1–2 business days.
Damaged or Lost Shipments
If your item arrives damaged, notify us within 48 hours with:
We’ll file a claim and assist with a resolution.
Lost in transit? Reach out ASAP — we’ll trace and replace if eligible.
International Shipping
Autel Robotics products are currently only shipped within the U.S.
For international orders, please contact us for options.
Need Help?
Email: support@yourtechhaven.com
Shipping Methods & Delivery Estimates
We currently ship Autel products within the continental U.S. only.
Transit times begin once the item ships, not from the order date.
| Shipping Option |
Estimated Delivery Time |
Carrier |
| Standard Ground |
3–7 business days |
FedEx / UPS / DHL |
| Expedited (2-Day) |
2 business days |
FedEx / UPS |
| Overnight |
1 business day |
FedEx / UPS |
| Freight / LTL |
5–10 business days |
By item size/value |